1. Right to Cancel(/Revoke)
You have the right to cancel this contract within 14 days without giving any reason.
2. Cancellation Period
The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right to cancel, you must inform us [unamē design, Am Haag 10, 97234 Reichenberg, Germany, +491728259063, email@example.com] of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or email). You may use the attached model cancellation form, but it is not obligatory.
4. The Cancellation Deadline
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
5. Effects of cancellation
If you revoke this contract, we will refund all payments that we received from you, excluding delivery costs, immediately and at the latest fourteen days from the day we received the product back. For the refund we will use the same payment method which you originally used for this transaction unless we expressly agreed otherwise with you. You will not be charged any fees for this refund in any case.
6. Right of Retention
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
7. Return Shipping
You shall send back the goods or hand them over to us [unamē design, Ronja Mende, Am Haag 10, 97234 Reichenberg, Germany], without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
8. Costs of Return Shipping
You will have to bear the direct cost of returning the goods. For the customer's and the company's, we only accept tracked and ensured shipments.
9. Value Replacement for the Delivery of Goods
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Sample Revocation Form
If you want to revoke this contract please feel free to fill in this form and send it back to us
Am Haag 10
I/We (1) hereby give notice that I/We (1) withdraw from my/our (1) contract of sale of the following goods (1)/for the provision of the following service (1), Ordered on (1)/received on (1), Name of consumer(s), Address of consumer(s), Signature of consumer(s) (only if this form is notified on paper), Date
(1) Delete as appropriate.